标准编号：ISO/TR 26122:2008
中文名称：信息和文献 记录用工作过程分析
英文名称：Information and documentation — Work process analysis for records
发布日期：2008-06
标准范围
This Technical Report provides guidance on work process analysis from the perspective of the creation,capture and control of records.It identifies two types of analyses, namelya) functional analysis (decomposition of functions into processes), andb) sequential analysis (investigation of the flow of transactions).Each analysis entails a preliminary review of context (i.e. mandate and regulatory environment) appropriatefor the analysis. The components of the analysis can be undertaken in various combinations and in a differentorder from that described here, depending on the nature of the task, the scale of the project, and the purposeof the analysis. Guidance provided in the form of lists of questions/matters to be considered under eachelement of the analysis is also included.This Technical Report describes a practical application of the theory outlined in ISO 15489. As such, it isindependent of technology (i.e. can be applied regardless of the technological environment), although it canbe used to assess the adequacy of technical tools that support an organization's work processes.This Technical Report focuses on existing work processes rather than on facilitating "workflow" (i.e. theautomation of a business process in whole or part, during which documents, information or tasks are passedfrom one participant to another for action, according to a set of procedural rules as outlined in Reference [1] ofthe Bibliography).
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