标准编号：ISO/TS 13131:2014
中文名称：卫生信息学 远程健康服务质量计划指南
英文名称：Health informatics — Telehealth services — Quality planning guidelines
发布日期：2014-12
标准范围
A growing number of initiatives in various countries around the world, most of them small-scale, aredescribed as telehealth or telemedicine or m-health projects. It is not yet clear when the term telehealthor telemedicine should be used to describe such initiatives, because these terms can be described andinterpreted in different ways in the absence of a unifying concept.Telehealth is the use of information and communications technologies to deliver healthcare and transmithealth information over both long and short distances. Telehealth is a form of care provision that extendsthe reach of care, reduces the need for care recipient or client travel and mobility, supports choice inhealthcare service delivery, preventative care, individual self-care, and may also increase the efficiencyof care. Currently telemedicine is seen as a providing a subset of a broader suite of telehealth services.Telehealth also includes ICT applications that support a wider set of activities including educational andadministrative use.This Technical Specification provides advice and recommendations on how to develop quality objectivesand guidelines for telehealth services that that use information and communications technologies(ICTs) to deliver healthcare over both long and short distances by using a risk management process.The following key requirements are considered when developing quality objectives and guidelines fortelehealth services:— management of telehealth quality processes by the healthcare organization;— management of financial resources to support telehealth services;— processes relating to people such as workforce planning, healthcare planning, and responsibilities;— provision of infrastructure and facilities resources for telehealth services;— management of information and technology resources used in telehealth services.
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