标准编号:ISO/TS 24082:2021
中文名称:表面化学分析 电子光谱.纳米颗粒涂层厚度和成分的测量
英文名称:Service excellence — Designing excellent service to achieve outstanding customer experiences
发布日期:2021-06
标准范围
This documents specifies principles and activities for designing excellent service that achieve outstanding customer experience. It applies to all organizations delivering services,such as commercial organizations, public services and not-for-profit organizations.