标准编号：ISO 10010:2022
中文名称：质量管理 理解、评估和改进组织质量文化的指南
英文名称：Quality management — Guidance to understand, evaluate and improve organizational quality culture
发布日期：2022-08
标准范围
This document gives guidance on the evaluation, development and improvement of organizational quality culture to help an organization to achieve sustained success. This document takes into account the fundamental concepts and quality management principles, with specific focus on people engagement and leadership. The recommendations in this document are generic and are intended to be applicable to any organization, regardless of its size, industry, location, maturity or the products and services it provides.
NOTE This document provides example tools for the evaluation of organizational quality culture by self- assessment to determine quality culture maturity and potential for improvement.
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