标准编号:ISO/IEC 90003:2014
中文名称:软件工程 计算机软件ISO 9001:2000应用导则
英文名称:Software engineering — Guidelines for the application of ISO 9001:2008 to computer software
发布日期:2014-12
标准范围
ISO 9001:2008, Quality management systems requirements1.1 GeneralThis International Standard specifies requirements for a quality management system where anorganizationa) needs to demonstrate its ability to consistently provide product that meets customer andapplicable statutory and regulatory requirements, andb) aims to enhance customer satisfaction through the effective application of the system, includingprocesses for continual improvement of the system and the assurance of conformity to customer andapplicable statutory and regulatory requirements.NOTE 1 In this International Standard, the term “product” only applies toa) product intended for, or required by, a customer,b) any intended output resulting from the product realization processes.NOTE 2 Statutory and regulatory requirements can be expressed as legal requirements.This International Standard provides guidance for organizations in the application of ISO 9001:2008to the acquisition, supply, development, operation, and maintenance of computer software and relatedsupport services. It does not add to or otherwise change the requirements of ISO 9001:2008.Annex A (informative) provides a table pointing to additional guidance in the implementation ofISO 9001:2008, available in ISO/IEC JTC 1/SC 7 and ISO/TC 176 International Standards.The guidelines provided in this International Standard are not intended to be used as assessment criteriain quality management system registration/certification.1.2 ApplicationISO 9001:2008, Quality management systems requirements1.2 ApplicationAll requirements of this International Standard are generic and are intended to be applicable to allorganizations, regardless of type, size, and product provided.Where any requirement(s) of this International Standard cannot be applied due to the nature of anorganization and its product, this can be considered for exclusion.Where exclusions are made, claims of conformity to this International Standard are not acceptableunless these exclusions are limited to requirements within Clause 7, and such exclusions do not affectthe organization’s ability, or responsibility, to provide product that meets customer and applicablestatutory and regulatory requirements.The application of this International Standard is appropriate to software that is— part of a commercial contract with another organization,— a product available for a market sector,— used to support the processes of an organization,— embedded in a hardware product, or— related to software services.Some organizations may be involved in all of the above activities; others may specialize in one area.Whatever the situation, the organization’s quality management system should cover all aspects(software related and non-software related) of the business.