标准编号:ISO 16355-1:2021
中文名称:统计和相关方法在新技术和产品开发过程中的应用 第1部分:质量功能展开(QFD)的一般原则和观点
英文名称:Application of statistical and related methods to new technology and product development process — Part 1: General principles and perspectives of quality function deployment (QFD)
发布日期:2021-05
标准范围
This part of ISO 16355 describes the quality function deployment (QFD) process, its purpose, users, and tools. It does not provide requirements or guidelines for organizations to develop and systematically manage their policies, processes, and procedures in order to achieve specific objectives.
Users of this part of ISO 16355 will include all organization functions necessary to assure customer satisfaction, including business planning, marketing, sales, research and development (R&D), engineering, information technology (IT), manufacturing, procurement, quality, production, service, packaging and logistics, support, testing, regulatory, and other phases in hardware, software, service, and system organizations.