标准编号：ISO/TS 17582:2014
中文名称：质量管理体系 ISO 9001：2008在选举各级政府组织应用中的特殊要求
英文名称：Quality management systems — Particular requirements for the application of ISO 9001:2008 for electoral organizations at all levels of government
发布日期：2014-02
标准范围
1.1 GeneralISO 9001:2008, Quality management systems — Requirements1 Scope1.1 GeneralThis International Standard specifies requirements for a quality management system where an organizationa) needs to demonstrate its ability to consistently provide product that meets customer and applicable statutory and regulatory requirements, andb) aims to enhance customer satisfaction through the effective application of the system, including processes for continual improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements.NOTE 1 In this International Standard, the term “product” only applies toa) product intended for, or required by, a customer,b) any intended output resulting from the product realization processes.NOTE 2 Statutory and regulatory requirements can be expressed as legal requirements.This Technical Specification specifies requirements for a quality management system where an electoral organizationa) needs to demonstrate its ability to manage elections by secret ballot, which provide reliable, transparent, free and fair results that comply with electoral requirements;b) within the established legal framework, aims to enhance the trust and confidence of citizens, candidates, political organizations, and other electoral interested parties through the effective implementation of the electoral quality management system, including processes for continual improvement. NOTE 1 Electoral bodies can be constituted to reflect local legal requirements.NOTE 2 In this Technical Specification the term “product” only applies to the electoral service provided by an electoral body.1.2 ApplicationISO 9001:2008, Quality management systems — Requirements1 Scope1.2 ApplicationAll requirements of this International Standard are generic and are intended to be applicable to all organizations, regardless of type, size and product provided.Where any requirement(s) of this International Standard cannot be applied due to the nature of an organization and its product, this can be considered for exclusion.Where exclusions are made, claims of conformity to this International Standard are not acceptable unless these exclusions are limited to requirements within Clause 7, and such exclusions do not affect the organization’s ability, or responsibility, to provide product that meets customer and applicable statutory and regulatoryrequirements.This Technical Specification applies to the election period, including pre-election and post-election activities or processes.This Technical Specification applies to all electoral bodies involved in any aspect of the electoral process, whether they are permanent organizations or temporary organizations established in support of a particular election period.This Technical Specification is applicable to elections at all levels of government, whether local, regional or national. Where exclusions are made outside of Clause 7, claims of conformity to this Technical Specification are not acceptable unless these exclusions resolve conflicts with the applicable legal framework and do not contravene the Universal Declaration of Human Rights or the International Covenant on Civil and Political Rights.Subject to the stated scope of the electoral quality management system [see 4.2.2], the requirements of this Technical Specification apply to the electoral body’s implementation of the following electoral processes, as specified in Annex B:a) voter registration;b) registration of political organizations and candidates;c) electoral logistics;d) vote casting;e) vote counting and declaration of results;f) electoral education;g) oversight of campaign financing;h) resolution of electoral disputes.
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