ISO/IEC 30105-4:2022 信息技术 服务业务流程外包（ITES-BPO）生命周期流程 第4部分：术语和概念

标准编号：ISO/IEC 30105-4:2022

中文名称：信息技术 服务业务流程外包（ITES-BPO）生命周期流程 第4部分：术语和概念

英文名称：Information technology — IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes — Part 4: Key concepts

发布日期：2022-11

标准范围

The ISO/IEC 30105 series specifies the lifecycle process requirements performed by the IT enabled business process outsourcing service provider for the outsourced business processes. It defines the processes to plan, establish, implement, operate, monitor, review, maintain and improve its services.

标准预览图