标准编号：ISO/TS 10020:2022
中文名称：质量管理体系.组织变革管理 过程
英文名称：Quality management systems — Organizational change management — Processes
发布日期：2022-08
标准范围
This document specifies processes that can be used to govern, manage and implement organizational change management (OCM) for organizations, projects or smaller activities. It comprises generic process descriptions that describe the OCM processes. Supporting diagrams describing the processes are also provided.
This document is applicable, but not limited, to change sponsors, change agents, change team members and project managers, particularly those responsible for governing, managing and implementing organizational change.
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