标准编号：ISO/TS 18152:2010
中文名称：人-机互动的工效学 人-机问题流程评估规范
英文名称：Ergonomics of human-system interaction — Specification for the process assessment of human-system issues
发布日期：2010-06
标准范围
This Technical Specification presents a human-systems (HS) model for use in ISO/IEC 15504-conformantassessment of the maturity of an organization in performing the processes that make a system usable, healthyand safe. It describes processes that address human-system issues and the outcomes of these processes. Itdetails the practices and work products associated with achieving the outcomes of each process.The model describes processes for specifying and evaluating usability, health and safety, but it does notaddress all processes relating to their achievement.The model will always be tailored to the specific organizational and system context prior to use in assessment.Annex D provides advice on tailoring process models for a range of uses.The HS model does not define the roles or competencies of staff who perform HS processes.This Technical Specification is intended for use by process assessors and those developing processassessment models and tools. It may be informative for those responsible for human factors activities andhuman factors specialists. The latter groups of readers should familiarise themselves with the vocabulary ofprocess modelling and process assessment prior to reading this Technical Specification. The Bibliographylists informative standards and texts.This Technical Specification is intended to be used in conjunction with ISO 13407 and ISO/IEC 15504. Thelatter standard provides the framework in which the process descriptions in this Technical Specification maybe used. This Technical Specification defines an additional category of processes for use with other processstandards, for example ISO/IEC 12207 and ISO/IEC 15288.
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