标准编号:ISO 9241-210:2010

中文名称:人机交互的人类工效学 第210部分:交互系统的以人为中心的设计

英文名称:Ergonomics of human-system interaction — Part 210: Human-centred design for interactive systems

发布日期:2010-03

标准范围

This part of ISO 9241 provides requirements and recommendations for human-centred design principles andactivities throughout the life cycle of computer-based interactive systems. It is intended to be used by thosemanaging design processes, and is concerned with ways in which both hardware and software components ofinteractive systems can enhance human–system interaction.NOTE 1 Computer-based interactive systems vary in scale and complexity. Examples include off-the-shelf (shrink-wrap)software products, custom office systems, process control systems, automated banking systems, Web sites andapplications, and consumer products such as vending machines, mobile phones and digital television. Throughout thispart of ISO 9241, such systems are generally referred to as products, systems or services although, for simplicity,sometimes only one term is used.This part of ISO 9241 provides an overview of human-centred design activities. It does not provide detailedcoverage of the methods and techniques required for human-centred design, nor does it address health orsafety aspects in detail. Although it addresses the planning and management of human-centred design, itdoes not address all aspects of project management.

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