标准编号：ISO 22059:2020
中文名称：消费者保证/担保指南
英文名称：Guidelines on consumer warranties/guarantees
发布日期：2020-01
标准范围
This document specifies the form and content of warranties/guarantees that a manufacturer and/or supplier can use to address reasonable expectations of products by consumers.
This document is applicable to transactions between businesses and consumers of new and used products, including online transactions. This document is also applicable to products associated with services to complete a transaction (such as, buying clothes that need alteration).
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