标准编号:ISO 21248:2019

中文名称:信息和文件 国家图书馆的质量评估

英文名称:Information and documentation — Quality assessment for national libraries

发布日期:2019-03

标准范围


This document defines terms for the quality assessment of national libraries and specifies the following 
methods for the assessment:
— performance measurement, and
— impact assessment.
The results of both methods are of special interest for comparison over time within the same library. 
Comparisons between libraries are possible if differences in the mandate, tasks and constituencies of 
the libraries are taken into account.
Not all methods described in this document apply to all national libraries. Limitations of the applicability 
of individual methods are specified in the descriptions.
This document is not intended to exclude the use of performance indicators or of methods for impact 
assessment not specified in it.
This document does not cover web archiving, but refers to ISO/TR 14873 for statistics and quality 
issues for this new task of national libraries.

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