标准编号:ISO 9241-940:2017

中文名称:人机交互人机工程学 第940部分:触觉和触觉交互的评价

英文名称:Ergonomics of human-system interaction — Part 940: Evaluation of tactile and haptic interactions

发布日期:2017-11

标准范围

This document
— describes the types of methods that can be used for the evaluation of haptic devices and of systems that include haptic devices,
— specifies a procedure for the evaluation of haptic interactions by a usability walkthrough or usability test (see Annex J), and
— provides guidance on the types of methods that are appropriate for the evaluation of specific attributes of haptic systems, cross-referenced to the guidance in the relevant clauses of other International Standards (see Annexes A, B, C, D, E, F and G).
It applies to the following types of interaction:
— augmented reality — information overlaid on a real scene, e.g. vibrating belt indicating distance;
— gesture control of a device or a virtual scenario;
— unidirectional interaction such as a vibrating phone or a vibrating belt;
— virtual environment — virtual space with which a user can interact with the aid of a haptic device.
This document applies to the following types of devices:
— gesture sensor, e.g. video that discerns 3D hand movements, touch screens that sense 2D touches;
— kinaesthetic haptic device, e.g. desktop haptic interface;
— tactile display, e.g. vibrating phone.
This document is not applicable to standard input devices such as keyboards, mice or track balls.
NOTE ISO 9241-400 covers standard input devices, and ISO 9241-411 applies to the evaluation of input 
devices such as keyboards and mice.
This document can be used to identify the types of methods and measures for
— establishing benchmarks,
— establishing requirements for haptic interaction,
 — identifying problems with haptic interaction (formative evaluation), and
— use of the criteria to establish whether a haptic system meets requirements (summative evaluation).

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